Customer Information Disclosure Text Regarding the Processing of Personal Data

Personal Data Processing Customer Information Disclosure Text
Dear Customers,
This disclosure text has been prepared by UYUM PREFABRİK as the data controller, in accordance with Article 10 of the Law on the Protection of Personal Data No. 6698 ("KVKK") and the Communique on the Procedures and Principles for Fulfillment of the Obligation to Inform, in order to inform you, our individual customers and/or authorized persons and employees of our corporate customers, about the purposes of processing your personal data, the legal grounds, the methods of collection, to whom the data may be transferred, and your rights under KVKK.
1. Which Personal Data Do We Process?
Data Categories | Examples of Processed Data Types |
---|---|
Identity Data | Your name, surname, signature |
Contact Data | Your phone number, address, email address, correspondence with legal authorities, information in case files |
Legal Process Data | |
Customer Transaction Data | Call center records, invoice, promissory note, cheque information, order information, request information |
Physical Security Data | Security camera records |
Marketing Data | Your shopping history, survey and cookie records |
2. What Are the Purposes for Processing Your Personal Data?
Your personal data listed above is processed for the following purposes:
To provide our products and services to you
To manage communication activities with you
To provide post-sale support services
To manage customer relations and satisfaction activities
To follow up on your requests and/or complaints
To manage logistics activities
To manage contract processes
To carry out necessary work for commercial activities, including business processes
To plan and implement commercial and/or business strategies, manage financial and accounting tasks
To ensure the safety and security of the company’s physical premises
To conduct marketing analysis for our products/services
To verify identity information and documents, prevent misuse, fraud, and losses
To retain information required by law, prevent information loss, and ensure the accuracy and security of your data
To fulfill legal obligations as required by regulators and legal authorities
3. To Whom and For What Purposes Do We Transfer Your Personal Data?
Your personal data may be shared with:
Legal authorities, courts, and relevant public officials, in case of legal disputes or for security purposes
Public institutions and organizations, lawyers for legal process tracking, tax advisors for financial balance creation, banks for contract performance, cargo companies for document and product delivery, and companies providing accounting support
4. How Do We Collect Your Personal Data and What Are the Legal Reasons for Processing?
The personal data specified above is processed under the legal grounds listed in Articles 5 and 6 of the KVKK, including:
As explicitly foreseen by laws
To fulfill the legal obligations of the data controller
Directly related to the performance of a contract
Necessary for the legitimate interests of the data controller without infringing on the fundamental rights and freedoms of the data subject
5. What Are Your Rights Regarding the Processing of Your Personal Data and How Can You Access Them?
As per Article 20 of the Constitution, everyone has the right to be informed about their personal data. Article 11 of the KVKK lists the rights of personal data owners.
You can exercise your rights under KVKK by submitting a written request to UYUM PREFABRİK via the methods specified in the “Communique on the Procedures and Principles for Application to the Data Controller,” including sending a registered email (KEP), secure electronic signature, mobile signature, or via the email address previously notified to the data controller.
Data Controller: UYUM PREFABRİK HAZIR YAPI TEKNOLOJİLERİ SAN. TİC. LTD. ŞTİ.